There are certain lesson you pick up gradually as you go, letting them accumulate after a series of similar mistakes or experiences until you finally realize you’ve been a fool al along. And then there are lessons that are so massive they smack you in the face – you don’t reflect on a period of your life and realize, ‘Oh, I learned something then’; you know it’s happening when it’s happening. The importance of kindness – which extends far beyond ‘please,’ ‘thank you,’ and ‘your hair doesn’t look bad today’ – is a combination of both: Over and over in my life, I’ve been bowled over by how kind people can be, and how that kindness can change your outlook.

There are certain lesson you pick up gradually as you go, letting them accumulate after a series of similar mistakes or experiences until you finally realize you’ve been a fool al along. And then there are lessons that are so massive they smack you in the face – you don’t reflect on a period of your life and realize, ‘Oh, I learned something then’; you know it’s happening when it’s happening. The importance of kindness – which extends far beyond ‘please,’ ‘thank you,’ and ‘your hair doesn’t look bad today’ – is a combination of both: Over and over in my life, I’ve been bowled over by how kind people can be, and how that kindness can change your outlook.

– Alyssa Mastromonaco –

Who Thought This Was a Good Idea?: And Other Questions You Should Have Answers to When You Work in the White House

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