How many companies can say that the amount of customers who use their services second most often, and spend the second most amount of money with them, are “very negative”?

How many companies can say that the amount of customers who use their services second most often, and spend the second most amount of money with them, are “very negative”?

– Charles Fishman –

The Wal-Mart Effect: How the World’s Most Powerful Company Really Works – and How It’s Transforming the American Economy

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