Howard Behar

Unfortunately, in many cases, the rule book goes way too far – it tries to tell people how to be instead of explaining what we’re trying to do.. We need recipes, not rules.


Unfortunately, in many cases, the rule book goes way too far – it tries to tell people how to be instead of explaining what we’re trying to do.. We need recipes, not rules.

– Howard Behar –

It’s Not About the Coffee: Leadership Principles from a Life at Starbucks

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