When you say the word ‘sorry’ make sure you understand that an apology has 3 parts. “I’m sorry”, “It’s my fault and I won’t do it again” and “How can I make things better”. The last part is the most important.

When you say the word ‘sorry’ make sure you understand that an apology has 3 parts. “I’m sorry”, “It’s my fault and I won’t do it again” and “How can I make things better”. The last part is the most important.

– Manasa Rao –

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